About us

About us

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Our mission statement

Matrix logo‌Vision

To inspire our students to identify their career goals and achieve their full personal and professional potential.

Mission

Our vision is realised through three complementary aims to provide:

Advice and guidance

  • One to one appointments
  • Seminars and workshops
  • Curriculum and policy development

Education and information

  • Job listings
  • Virtual services
  • Labour market information

Developmental opportunities

  • Events
  • Internships
  • Alumni volunteering
  • Student enterprise

Values

We are guided in our work by five core principles. We aspire to be:

Impartial: we will provide professional and unbiased advice to all of our users, championing equality and diversity in employment.

Innovative: we will develop creative approaches to delivery and foster a culture of continuous quality enhancement.

Responsive: we will seek regular feedback to ensure we deliver the best experience possible for our students and partners.

Collaborative: we will work in partnership with academics, alumni and employers to ensure that our students benefit from their experience, enthusiasm and insight.

Global: we will inform our provision with an international perspective and prepare our students to contribute to the modern global economy.


Our service to you

Students, graduates and early career researchers

We offer:

What we expect from you:

  • To arrive in good time for your appointment
  • If you have to cancel, do this in good time to enable another student to book it

Our policies

We are guided in our work by internal University policies and guidance from our professional body, the Association of Graduate Careers Advisory Services (AGCAS).

Our current operational policies are set out below.

Advertising Vacancies

Our Vacancies system is free for the use of all legitimate employers. However, we will not advertise vacancies that:

  • Operate on a commission basis – all vacancies must have a salary
  • Contravene UK National Minimum Wage requirements
  • Are only open to male or female students, unless the vacancy has an exemption under the Equality Act
  • Discriminate in any way (e.g. age, race)
  • Are placed by an agent and do not name the recruiting client

Please also note:

  • International students cannot work in a self-employed capacity under the terms of their student visa
  • Vacancies advertised as part time must not exceed 15 hours per week during term time
  • Employers offering summer internships and summer work must be aware that students start back in September
  • Your advert should not contain statements to the effect of 'candidates must have permission to work in the UK.' This is considered discriminatory under UK law. You are advised instead to note that 'the successful candidate must, by the start of employment, have permission to work in the UK.'

Recruitment Agencies

The Careers Service deals with private agencies or third parties representing employers only where:

  • An employer has commissioned the agency to act on its behalf and the agency states which employer it represents, provides information about, and selects only for the named employer.
  • The Careers Service is satisfied that such representation is clearly in the interests of students and of the University.
  • The employer is named in the vacancy entry and made available to the student/graduate
  • Salary information should be provided and should not be commission based/have a commission element
  • The only web link we will include will be to the employer's own site
  • Should you wish to use our shared vacancies service the above principles are applied in all University Careers Services and only vacancies that comply will be released to our websites.

Best practice in graduate recruitment

Policy outlining best practice in graduate recruitment was originally developed by the Association of Graduate Careers Advisory Services, the Association of Graduate Recruiters and the National Union of Students.

The Careers Service fully endorses adherence to the principles and strongly recommends their adoption by all those concerned with the process of graduate recruitment.

View the full guidance.


Best practice for high quality internships

View the guidance from the UK Government's Department for Business, Industry and Skills. 


Confidentiality

Any personal information communicated in whatever form to us by students will be treated in the strictest confidence at all times.

An exception to this is for applications processed by the Internship Hub which is covered by the following statement:

'In order to enable your selection for the Internship Hub, we pass your application to the organisation named on this form. By completing this form and ticking ‘I agree’, you authorise the University of Glasgow to share your application data with the named organisation. Organisations that participate in the Internship Hub agree to process your data securely, accurately and only for the specific purposes of internships and in accordance with the Data Protection Act 1998


Social Media and Web Services Moderation

Monitored hours

Our social media channels and other web services are monitored during the University’s standard Monday – Friday opening hours, 0900 – 1700.

We aim to respond to all online enquiries within 24 hours.

We do not monitor our online services during weekends or University / public holidays. We will respond to any enquiries as soon as possible after our return.

If you find inappropriate content on any of our social media channels outside of normal opening hours, please report this using the social network’s built-in tools, or contact the website’s moderator.

Moderation guidelines

We want all of our users to feel comfortable and safe when using our online services. We will actively moderate or remove user messages where the content:

  • Is racist, sexist, homophobic, abusive or considered likely to offend other users
  • Contains excessive swearing or other offensive language
  • Links to inappropriate content elsewhere
  • Advertises a commercial service without the explicit consent of the Careers Service
  • Is considered to be spam, repetitive or off-topic

Users posting such content will be informed of their misconduct and given a warning.

We will ban users who:

  • Repeatedly post content falling into the categories outlined above
  • Post an aggravated example of any of the above
  • Post illegal content

We furthermore reserve the right to lodge a formal complaint with any appropriate authorities.